The Short Version
- No account or signup required to use the estimate tool
- No personal information collected during the estimation process
- Your data is never sold to advertisers, data brokers, or third parties
- No marketing emails during normal estimate usage
What Information We Collect
Estimate inputs: appliance type, brand, model, ZIP code, and symptom description are used to generate your estimate.
Basic analytics: anonymous usage signals like page views and browser metadata help us improve the product.
Technician matching (optional): if you request a match, we collect contact details only for that flow.
How We Use Your Information
- Generating your estimate from appliance details and symptoms
- Improving model accuracy using anonymized and aggregated data
- Technician matching only when you explicitly opt in
What We Never Do
We never sell your data, send unsolicited emails based on estimate usage, or share estimate details with technicians without consent.
We also do not alter estimate outputs based on prior user sessions.
Cookies & Tracking
We use minimal, essential cookies for site functionality. We do not use third-party advertising trackers or retargeting pixels.
Data Retention
Estimate inputs may be retained only in anonymized form to improve accuracy. Contact information from technician matching is retained only as needed to complete the match.
Children's Privacy
Easy Fix is not directed at children under 13. If a child has submitted personal data, contact us and we will remove it promptly.
Changes to This Policy
If we make material changes, this page will be updated with a new effective date. Continued usage after changes means acceptance.
Questions?
Contact us at privacy@lucrabyte.com.
Last updated: April 2026